At ShopTec, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application, and when you make purchases from us. Please read this policy carefully.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

a. Personal Information

• Full Name

• Email Address

• Mobile Number

• Billing and Shipping Address

• Payment Details (secured via payment gateways)

• Login credentials (if you register an account)

b. Device and Usage Information

• Location (only if you allow it via mobile app settings)

• Browsing and shopping behavior on our platform

c. App Permissions (Mobile Application)

• Camera & Storage (for uploading images, if required)

• Location (to suggest nearest service or delivery areas, if permitted)

• Push Notifications

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders

• To personalize your shopping experience

• To send you order updates and promotional offers

• To improve our website and mobile app

• To detect fraud or suspicious activity

• To provide customer support

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share it with:

• Service providers such as payment gateways, courier companies, and IT service providers

• Government or legal authorities if required by law

• Marketing partners, only with your consent

4. Data Security

We implement industry-standard security practices to protect your personal data, including:

• Secure Socket Layer (SSL) encryption

• Encrypted storage for sensitive data

• Secure payment gateways

• Regular security audits

However, no method of transmission over the internet or mobile network is 100% secure. We strive to use all commercially acceptable means to protect your data but cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website and app use cookies and similar technologies to enhance user experience, remember preferences, and gather usage statistics. You can manage cookie settings through your browser or device.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data

• Opt-out of promotional communications

• Disable location or push notifications through your device settings

• Deactivate or delete your account at any time

To exercise any of these rights, contact us at support@shoptec.in

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

ShopTec Support
???? Email: info@shoptec.in
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???? Website: www.shoptec.in