Welcome to ShopTec! These Terms and Conditions ("Terms") govern your access to and use of our website and mobile application, including the purchase of products and services offered through them.

By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

To use our services, you must be at least 18 years old or under the supervision of a legal guardian. By using the platform, you confirm that you are legally competent to enter into a binding contract.

2. Account Registration

To access certain features (like placing orders), you may be required to register an account.
You agree to:

• Provide accurate and complete information

• Maintain the confidentiality of your login credentials

• Be responsible for all activities under your account

ShopTec reserves the right to suspend or terminate your account for any misuse or suspicious activity.

3. Product Information & Availability

We strive to provide accurate descriptions, images, prices, and availability for all products. However, errors may occur. In such cases, we reserve the right to correct any inaccuracies and cancel orders if necessary.

All products and prices are subject to change without notice.

4. Orders & Payments

• All orders are subject to availability and acceptance by ShopTec.

• We reserve the right to refuse or cancel an order for any reason, including limitations on quantities, incorrect pricing, or suspected fraud.

• Payments must be made through our secure payment gateways. We do not store sensitive card details.

You will receive an order confirmation once your order is successfully placed.

5. Shipping & Delivery

• Estimated delivery times are provided at checkout. Actual delivery may vary due to circumstances beyond our control.

• Delays due to courier services, weather, or holidays are not the responsibility of ShopTec.

• Please inspect your package upon delivery and report any damage or missing items within 48 hours.

6. Returns & Refunds

Our return and refund policy is available separately under the Return Policy section. You may request eligible returns or exchanges as per the conditions listed there.

Refunds will be issued to the original payment method and may take 5–7 business days to reflect.

7. User Conduct

You agree not to:

• Use the site/app for unlawful purposes

• Interfere with or disrupt the website, servers, or networks

• Upload any harmful or unauthorized content

• Attempt to gain unauthorized access to any portion of the platform

Violation of these rules may result in account termination and legal action.

8. Intellectual Property

All content on our platform including logos, graphics, images, and product data is the property of ShopTec or its partners and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without written permission from ShopTec.

9. Third-Party Links

Our website or app may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or accuracy of these external sites.

10. Limitation of Liability

ShopTec shall not be liable for any indirect, incidental, or consequential damages arising from:

• Product misuse

• Delayed or failed delivery

• Technical errors or service interruptions

• Unauthorized access to your account

Our maximum liability is limited to the amount you paid for the product.

11. Indemnification

You agree to indemnify and hold harmless ShopTec, its team, and affiliates against any claims, losses, damages, liabilities, and expenses arising from your use of our services or violation of these Terms.

12. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Alwar, Rajasthan.

13. Modifications

ShopTec reserves the right to update or modify these Terms at any time. Continued use of our services after changes implies your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please reach out to:

ShopTec Support
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